International Coins & Currency, Inc.
Here at ICC we value your privacy. We will not sell or rent your personal information to anyone.
International Coins & Currency, Inc. started out in 1975 and over the years we’ve proudly satisfied hundreds of thousands of customers. With one of the largest mail-order and website coin selections anywhere, we bring you a whole world of collecting pleasure, including international coins, classic and modern U.S. coins as well as seldom-seen scarcities and fascinating oddities.
We pride ourselves on “the best service in the business.” When you call our toll-free number, you get courteous, informed assistance. Our customer service representatives are always willing to answer any questions you might have and provide the personal service our customers have grown accustom to.
ICC won’t keep you waiting. If at all possible, we try to ship orders within a day or two. If there’s an unforeseen delay, we notify you promptly, and we don’t charge your credit card until we’re ready to ship. Please note that PayPal does charge your account when you place your order.
At ICC, we guarantee the strictest grading standards. You get exactly what you pay for, and nothing less. Each coin is carefully hand-selected for grading accuracy, based on the strict current standards of the American Numismatic Association. Click here for descriptions of the grades we offer. The proof of our quality selection is that only a tiny percentage of our coins are returned. You get a fast replacement or refund for any returned, because we want you to be 100% satisfied.
Best of all, you get an absolute 100% satisfaction guarantee on everything we sell. You can take up to 30 days to decide whether you want to keep an item, and we’ll extend that period anytime you’re buying something as a gift. We’re extremely flexible where your satisfaction is concerned; our policy is, “The customer is always right.” We mean it when we say that your satisfaction comes first.
Our Iron-Clad Guarantees Of Your Satisfaction:
ICC’s Authenticity Guarantee — certified in writing. It NEVER runs out.
ICC’s Refund Guarantee — you may return any item within 30 days of receipt for a prompt refund.
ICC’s Quality Guarantee — strict, expert grading based on official current standards of the American Numismatic Association.
ICC’s Delivery Guarantee — fast shipment or prompt notice.
ICC’s Service Pledge — As experienced professionals in numismatic coins and other collectibles, we’ll do our utmost to serve your needs. We’ll go that extra mile to locate what you want, and to see that you’re completely satisfied. And if you ever have a problem with an order, “We won’t be happy until you are.”
ICC’s Credentials Guarantee — your experienced coin source.
How can I order from a catalog or flier?
How can I order from an advertisment?
How much are shipping and handling costs?
Canadian orders ship for $14.95 and all other countries ship for $25.
How long will it take to receive an order shipping out of the U.S.? Due to credit card processing and shipping issues international orders may take 3-4 weeks to arrive. International orders using PayPal will be processed immediately.
How can I return items I have ordered from you?
Call 1-800-451-4463, Monday-Friday from 9 am to 5 pm EST, for a Return Authorization Number.
Please enclose a letter noting the reason for the return and stating your preference for a refund or exchange. Include your invoice number(s) and be sure to state your full name, address and telephone number.
Package all returns as safely as possible in a heavy duty envelope. Returns should never be sent in letter envelopes. Be sure to wrap your item(s) carefully. Never use tape directly on coins or cases.
Please Note: If you purchased a set, the entire set needs to be returned. Never crack coins out of certified cases. Never clean coins with toning or spots. Return the coins for exchange in their original condition.
What is a grading and is it important? Grading is a vitally important professional evaluation of a coin’s condition, based on official standards of the American Numismatic Association (ANA). ICC’s ANA-trained grading staff upholds the strictest standards, hand-selecting and double-inspecting every coin, so that you get exactly the grade you’re paying for and nothing less. Click here for descriptions of the grades we offer.
How should coins be handled and stored? Always hold a coin by its edges, over a soft surface, so it won’t be damaged if it falls. Try never to touch a coin on its obverse or reverse sides, since the oil in your skin can leave fingerprints. It’s recommended that you store coins in a dry place. We generally ship coins in protective envelopes or holders, which provide good permanent storage. Click here for details.
Please Note: Certified coins should never be removed from their cases, and are not returnable once removed.
Special Notice on Silver Coins: Most mint-state coins carry “bag marks.” These are minor abrasions on otherwise uncirculated coins, caused by contact between coins in a mint distribution bag. Bag marks are especially common on larger coins such as silver dollars. Some of the silver coin specimens you receive may also show minor toning. This is a natural effect of sulphur in the air, which chemically reacts to silver and tones coins’ surfaces. Be assured that this patina does not affect the coins’ value and quality. All of our coins are carefully inspected to insure that they are graded exactly as advertised.
International Coins & Currency
62 Ridge Street, Montpelier, Vermont 05602
Phone: 1-800-451-4463 — Fax: 1-800-229-3239